Hello Insight provides multiple ways to give access to your dashboard to staff who are part of the organization. There are Account Administrators (AA) and Program Administrators (PA) with different but similar capabilities. Choose the access that fits best for the staff on your team.

Account Administrator Capabilities

AAs have the highest level of control in your Hello Insight account. The first person to be added to your organization has this role by default.

Programs: create new programs and edit existing program information


Sites: add sites to programs, manage what sites Program Administrators have access to, and edit existing site information


Groups: add groups to programs at any site and edit existing group information


Reports: view all reports in your Hello Insight account


Program Adminitrator Capabilities

PAs have control over any program(s) that Account Administrators have assigned them to.

Groups: add groups to programs and sites that they were given permission


Reports: view reports of programs and sites they were given permission, as well as groups under those programs and sites

Learn How to Add or Change Account Administrators


Learn How to Add or Change Program Administrators

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