Only the Account Administrator can change Program Administrators. If you need to change a Program Administrator's email address, add a Program Administrator, or change site permissions for a Program Administrator, you can do that at the program level.

1. Select a program

Select what program you'd like access by selecting from the drop-down menu on the left side.


2. Click Manage Program

Click on the pencil icon on the right-hand side at the program level.


3. Invite Staff Members

Choose Invitations if you would like to add a new Program Administrator.

Input the new staff member's email address

Give them full or partial access by site

Click Send and they will receive an email to set up their password to access the organization dashboard.

Note: Please check your spam folder and make sure Hello Insight is added to your whitelist.


4. Change PA Permission

Choose Manage Administrators if you would like to change an email address or site permissions for an existing administrator.

How to add or change an Organization Administrator

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