Technical Help with your Hello Insight Platform

Get information about setting up your account, including explanations of how to set up programs, sites, and groups. Learn how to manage access to the Hello Insight platform, and set…

9 articles in this collection
Written by Hello Insight Member Success and Angelica Carrillo

Software and Hardware Requirements

Learn what you'll need to use Hello Insight.

Written by Hello Insight Member Success
Updated over a week ago

Account Set Up

Setting up your Hello Insight Account

For those with the Organization Leader role, you may follow this process to set up your Hello Insight account.

Written by Hello Insight Member Success
Updated over a week ago

Adding and Editing Groups in an Existing Program

How to add Groups to an existing Program if you are an Organization Leader (OL) or Program Leader (PL)

Written by Hello Insight Member Success
Updated over a week ago

Adding Programs, Sites, or Groups

For those with access as Organization Leader (OL), you have the ability to create new Programs, Sites, and Groups right in your dashboard.

Written by Hello Insight Member Success
Updated over a week ago

Organization Leaders and Program Leaders

Learn what capabilities Organization Leaders and Program Leaders have in Hello Insight

Written by Angelica Carrillo
Updated over a week ago

How to Add or Change an Organization Leader

If someone needs to have top level access for your Organization, read how to obtain it here.

Written by Angelica Carrillo
Updated over a week ago

How to Add or Change a Program Leader

If someone in your Organization needs limited access, read how to obtain it here.

Written by Angelica Carrillo
Updated over a week ago

Response List

How Do I Know Who Has Submitted Pre Surveys?

Using the “Track Responses” feature when administering surveys at Post.

Written by Angelica Carrillo
Updated over a week ago

What Responses are Excluded from Reports?

This article will help you understand which responses are flagged and not included in reports.

Written by Hello Insight Member Success
Updated over a week ago