Technical Help with your Hello Insight Platform

Get information about setting up your account, including explanations of how to set up programs, sites, and groups. Learn how to manage access to the Hello Insight platform, and set…

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8 articles in this collection
Written by Hello Insight Member Success

What responses are included in reports? | Responses List

This article will help you understand what responses are included in reports and flagged responses in the response list for each group.
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Written by Hello Insight Member Success
Updated over a week ago

Setting up your Hello Insight Account

For those with the organization leader role, you may follow this process to set up your Hello Insight account.
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Written by Hello Insight Member Success
Updated over a week ago

How to Find Missing Data

If your dashboard is showing a different count of surveys than what is expected, here are some steps you can take to troubleshoot.
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Written by Hello Insight Member Success
Updated over a week ago

All About Organization Leaders and Program Leaders

Learn what capabilities each type of user has, as well as how to change them.
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Written by Hello Insight Member Success
Updated over a week ago

Adding Programs, Sites, and Groups or Program Leaders as an Organization Leader

For those with the Organization Leader role, you may add programs and sites, as well as add groups or assign Program Leaders to add groups.
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Written by Hello Insight Member Success
Updated over a week ago

Adding Groups to an Existing Program

How to add Groups to an existing Program if you are an Organizational or Program Leader.
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Written by Hello Insight Member Success
Updated over a week ago

Survey Administration Tips and Tricks

We've listed some helpful things to keep in mind as you administer surveys.
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Written by Hello Insight Member Success
Updated over a week ago

Software and Hardware Requirements

Learn what you'll need to use Hello Insight.
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Written by Hello Insight Member Success
Updated over a week ago